Learn. | Implement. | Innovate. | Accelerate. | Grow.

Introducing a 10-week, fully virtual program with content based on an MBA curriculum, the Hospitality Business School.

Learn, understand, and apply the best practices of people management and business finances to immediately improve your business.

presents the
$875
Sign up today!
July 26
PROGRAM KICK-OFF
10-Weeks
Self-Paced Learning mixed with Live Expert-led discussions.

Hospitality Business School is a 10-week fully digital program for both the current & future leaders of our industry to master the skills of organizational leadership, people management, & business finance.

Want to learn more?

A recording of our live informational webinar!

On April 19 we held a live webinar, if you're interested in learning more about the program this is a great place to start! 

What makes this program different?

#expert-led | #blended learning | #networking | #interactive | #engaging | #effective | #efficient

The real key, is a blended learning experience -- pairing self-paced online learning with live facilitated session to learn with your peers and from the experts themselves in real-time. 
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facilitations

Expert-Led Live Coaching Sessions

Beyond the online learning we come together with a cohort of your peers for bi-weekly facilitations allowing you to be coached in real-time by masters of the craft.
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Learning

Interactive Self-
Paced Online Learning

The program is designed to provide you with impactful knowledge & resources that will guide you, step-by-step to put into practice immediately.
Networking

A Cohort of Fellow Business Leaders

Connect with both the current and future leaders of industry to learn & share together in a peer-to-peer learning experience, building your support system!

Save These Dates!

Within the program there will be live sessions to network and learn in real-time with your cohort.
All live sessions will be held on Wednesday afternoon 2:00 PM MT* (mountain time)

PROGRAM ONBOARDING AND KICK-OFF

July
26

VISION GOALS & PLANNING PROCESS

August
9

THE RIGHT TEAM & CUSTOMER

August
23

AN EMPOWERED SYSTEM OF MANAGEMENT

September 6

DEMYSTIFYING THE FINANCIALS

September 
20

APPLYING THE FINANCIALS

October
4

Can't make one of the live sessions? No worries, all are recorded for you to review later!
Join the spring program, sign up today!

PRICING

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Member Price

$875

Team
Discounts

Interested in more than 5 from your staff?
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Testimonials

Hospitality Business School is a hybrid learning experience designed to provide high-quality business training to everyone looking to continue their professional development while also keeping their focus on business improvements.
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Greg Youldon
National Accounts Sales Lead
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Michelle Millar
Regional Sales Manager
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In 10-weeks refocus on how to:
I
mprove your company,
& grow your bottom line.

The Hospitality Business School covers:


Organizational Leadership

Most managers never receive formal training, this program teaches the fundamentals of organizational leadership and people management to become a Master Manager.

Financial Management

Every business owner and leader should be able to read the financial statements and use this knowledge to make informed decisions that lead to an improved bottom line. 

Fundamentals of the
Hospitality Business School

Here are the key takeaways of each section in the program:

Set Goals All The Time

  • Set a company-wide vision.
  • Learn how to create good goals.
  • Create goals for the company, departments & each employee.

Focus On The Process
Not a Plan

  • Measure current company state.
  • Replace the business plan.
  • Create strategies for a constant planning process.

Coach The Right People

  • How to build the right team.
  • Learn to identify natural abilities.
  • Create position descriptions for yourself and every employee.
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Serve The Right Customer

  • Identify your good customers.
  • Define your generic strategy.
  • Create a sales process & refine your operations processes.

Empower Your Entire 
Team

  • Learn the life-cycle of a manager.
  • Build an empowerment culture.
  • Create an organization of 'Wide Boulevards, High Curbs'.

Do The Right Things Right

  • Learn the six tools to measure & manage goal achievement.
  • Create a system of management for your team.

Demystifying The Financials

  • Using a real-life case study we will:
  • Learn how to properly read the financial documents.
  • Further understand the benefits of accurate projections. 
  • Build out your own financial models of success.

Using The Financials

  • Dive deep into how to calculate the important financial ratios and set realistic goals for each of these ratios.
  • Understand the cash flows (in and out) of your business.
  • Calculate your break-even to inform every decision. 

Blending self-paced learning with live virtual sessions to learn & discuss with your Hospitality Business School peers.

virtual facilitations

Every 2 weeks, join live facilitated conversations with your cohort, guided by our guest experts.

Self-Paced online learning

After the 10-weeks you will have access to the online learning for a full year to continue your learning journey.

Set Goals all the Time

We begin by crafting a vision for the company, our long-term goal 3-5-years from now. This will be the North Star for our entire team. Then we learn what makes a 'good goal' and create company-wide, department-level, & individual goals that align with our vision. 

Focus On the Process Not A Plan

We’ll get a baseline of our company's current status by collecting valuable information. Using that as a baseline we will adopt a planning process so our company can adapt to today’s ever-changing conditions.

Coach the Right People

We’ll clearly define positions at our business, and create position descriptions for ourselves and key roles within the organization. Then we identify the right natural abilities needed for these roles, and if we have our people in the best place for success currently.

Serve the Right Customers 

We begin by identifying our right customers, then determine how we find more of these right customers, building a sales process to serve them, streamlining our operations processes around them, and finally fostering a culture & strategies necessary to serve the right customer.

Empower Your Entire Team

Learn how managers empower their team members by establishing clear goals and allowing people to achieve those goals in their own way, through our system of “wide boulevards, high curbs”. 
We determine if our team members meet the criteria required to work in an environment of empowerment.

Do the Right Things Right

We will use six tools to monitor and manage our company’s performance and build our own System of Managing—a clear and effective means of providing clarity and purpose to team members while steering everyone to accomplish their individual goals, as well as the company’s goals. 

Demystifying the Financials

Using a case study, we will understand how to read and use financial statements. With the case study as real-world context, we will also learn about projections, inventory, accounts receivable, and cash flow and how to use this information to build stronger businesses.

Using the Financials

With a new understanding of the basics, we will focus on specific elements that grow the bottom line. We start by calculating our own financial ratios, and how to set realistic goals for your business with them. From there we learn how to easily use break-even analysis to inform everyday decisions. 

Meet Your Instructors

John Cioffi

Content Creator

John Cioffi, the Chief Content Officer at GoalMakers, has spent the last 30-years, coaching hundreds of clients to success. He previously ran a subsidiary of Amoco Oil subsidiary, a Fortune 100 company, and held executive positions at several other companies in a wide variety of industries. John received his MBA from The Wharton School and holds a Master’s in from Dartmouth.

Jeremy Wall

Lead Facilitator

Jeremy is GoalMakers lead facilitator, and has worked with hundreds of learners, helping them not just learn but implement during our live sessions. Jeremy has founded, grown, and exited businesses before and will work with you and your team as you look to do the same.

Hospitality Business School

  • By the end of this course you will have the knowledge, skills, and resources you need to be more successful so let the world know it!

    Up upon completion of this program you will receive the Hospitality Business School certificate as a badge you can add to your LinkedIn.

Want to learn more?

Use the calendar link below to find a time to book a time for a 15-minute discovery call where you can ask any questions you have before signing up.

Hospitality Business School Begins on July 26!

THE GOALMAKERS GUARANTEE

We believe in our material, so much that we offer a money-back guarantee if you don't find value after the first two weeks.

Frequently Asked Questions

Who is the Program for?

This information is beneficial for everyone, from the CEO to the Site Supervisor, the more of your team that understands these fundamentals, the better off your business will be. However, if you want to start slow, we suggest that owners, managers, future leaders, site supervisors, and high-potential employees go through this program together as a unit for the most impactful outcomes.

How many people from my team should participate? 

Beyond being a great learning program this is an organizational alignment tool meaning that the more people who participate together, the better the impact you'll see when looking to implement these learnings.

What if I miss the live sessions?

While you will get the most out of joining them and participating in the conversation with both your peers and industry experts, if you can't make one do not worry! All sessions are recorded and uploaded into the eLearning to review later.

How long will I have access to the program?

Great question, while the program runs in a synchronous timing with your peers after the 10-weeks you will retain access to the eLearning for a full calendar year after we wrap up.

How long will it take me?

Weekly you should expect about 2.5 hours per week, but self-paced learning is all up to your availability! 

Then bi-weekly we have 60-minute long live sessions with your peers and industry experts. 

Overall, you should expect anywhere from 20-40 hours over the 10-weeks. (Some learners spend much longer than this and some a little less, but it depends on where you are at in your professional journey)!

Are there assignments & testing?

You won't get a certificate just for signing up, no participation trophies here! 
Throughout the program there are 6 end-of-section knowledge checks at the end of each of the management sections, and then a cumulative exam at the end. All must be completed and passed in order to receive your certificate.

How long will I have access to the live program?

Great question, while the program runs in a synchronous timing with your peers after the 10-weeks you will retain access to the eLearning for a full calendar year.

How long will it take me to complete?

While this program is self-paced, timing is based on averages, some will take much longer and others will take less. The average learner progresses through this in about ~2.5 hours per week, so we suggest earmarking at least that much time. 
Then bi-weekly we have 60-minute long live sessions with your peers and industry experts. 
Overall, you should expect anywhere from 20-40 hours over the 10-weeks. (Some learners spend much longer than this and some a little less, but it depends on where you are at in your professional journey)!

Not ready to register, but want to stay connected?

Add your email address below and we'll stay in touch (no spam) about any special offers for the program both for this cohort and future! 
Thank you!